If the voucher or receipt does not download: • Try a different browser or device • Ensure pop-ups are enabled for the website • Refresh the page and attempt again If the issue continues, contact support and we will share your voucher or receipt via email or WhatsApp.

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Other FAQs in “Technical Help”

The website is not loading or keeps logging me out. What should I do?I entered the wrong email or phone number at checkout.How do I report a bug or incorrect information on the site?