Skip to content

During Your Activity
Your bookings
Before you bookAfter you bookBooking details & quick links
Payment
Payment
Receipts
Receipt
Booking Changes & Refunds
Cancellation PolicyrefundsBooking Amendments
Rewards
How Rewards WorkTroubleshooting Rewards
Promo Codes & Referral
Promo CodesReferral
Reviews
Writing & Managing Reviews
Account & Settings
Profile & Account Management
During Your Activity
General Information
Airport & City Transfers
Airport & City Transfers
Technical Help
Technical Help
Notes & Disclaimers
Important Information

General Information

What should I bring on the day of the activity?Do I need to print my voucher?Where do I redeem my voucher?What if the weather is bad or an activity is closed?I have a safety issue or complaint during the trip. What should I do?Lost & found: I left something behind. Can you help?
During Your Activity