Skip to content

Booking Changes & Refunds
Your bookings
Before you bookAfter you bookBooking details & quick links
Payment
Payment
Receipts
Receipt
Booking Changes & Refunds
Cancellation PolicyrefundsBooking Amendments
Rewards
How Rewards WorkTroubleshooting Rewards
Promo Codes & Referral
Promo CodesReferral
Reviews
Writing & Managing Reviews
Account & Settings
Profile & Account Management
During Your Activity
General Information
Airport & City Transfers
Airport & City Transfers
Technical Help
Technical Help
Notes & Disclaimers
Important Information

Cancellation Policy

Is your cancellation always 24 hours before, or does it vary by activity?How do I cancel my booking?What happens if I cancel within the non-refundable window?Can I change the date/time instead of cancelling?

refunds

When will I receive my refund?Will I get a full refund if the supplier cancels?I paid cash to the driver. How do refunds work?Can my Rewards be refunded or transferred to cash?

Booking Amendments

Can I edit traveler/participant details after booking?How do I update pickup details for a transfer?
Booking Changes & Refunds