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Your bookings
Your bookings
Before you bookAfter you bookBooking details & quick links
Payment
Payment
Receipts
Receipt
Booking Changes & Refunds
Cancellation PolicyrefundsBooking Amendments
Rewards
How Rewards WorkTroubleshooting Rewards
Promo Codes & Referral
Promo CodesReferral
Reviews
Writing & Managing Reviews
Account & Settings
Profile & Account Management
During Your Activity
General Information
Airport & City Transfers
Airport & City Transfers
Technical Help
Technical Help
Notes & Disclaimers
Important Information

Before you book

Do I need to create an account before I can book?Can I book an activity on behalf of someone else?Are activity times shown in my time zone or the activity’s time zone? Why can’t I select the date/time I want for my activity?Do you support same-day bookings?

After you book

When will I receive my booking confirmation?What does “Booking on hold” mean?Where can I find my voucher/ticket?How do I download my receipt/invoice?How do I share my voucher on WhatsApp?I haven’t received my booking email/WhatsApp message. What should I do?

Booking details & quick links

What information is shown on the Booking Summary page?How do I use the “How to Get There” section?Can I cancel or reschedule my booking?What happens if I arrive late or miss my booking?
Your bookings