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What if the weather is bad or an activity is closed?

If the supplier cancels due to weather or operational closure and no alternative is available, you will be eligible for rescheduling or a refund according to the cancellation policy. Contact support with your Booking Reference/ID if you experience an issue on-site.

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Other FAQs in “During Your Activity”

What should I bring on the day of the activity?Do I need to print my voucher?Where do I redeem my voucher?I have a safety issue or complaint during the trip. What should I do?Lost & found: I left something behind. Can you help?
What if the weather is bad or an activity is closed?