We can assist by coordinating with the supplier or driver; however, recovery is not guaranteed. Please contact support with your Booking Reference/ID and a clear description of the item (photos if available).

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Other FAQs in “During Your Activity”

What should I bring on the day of the activity?Do I need to print my voucher?Where do I redeem my voucher?What if the weather is bad or an activity is closed?I have a safety issue or complaint during the trip. What should I do?