If you are in immediate danger, contact local emergency services first. After ensuring your safety, contact The Thai Tourism support team with details including time, location, guide/driver information, and supporting evidence (photos/screenshots). We will investigate and assist accordingly.

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Other FAQs in “During Your Activity”

What should I bring on the day of the activity?Do I need to print my voucher?Where do I redeem my voucher?What if the weather is bad or an activity is closed?Lost & found: I left something behind. Can you help?